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Conditions of Use






Info/data protection details

Data-protection-advice



Request, handling and use of individual-related data.


You can visit our website without giving us any individual-related data.
We only save data without individual-related information, for example: information about the website from where you found us or the point from where the file has been requested. This data will be used only to improve our offer and dont allow any conclusion on your own person.

Individual-related data will be requested only if you order something, open a sales-account or by enrolling for our newsletter.
We use these data without a separate acceptance from you only to liquidate your order.
Your data will be blocked after the complete liquidation of the contract and the complete payment is at our account and will be canceled after expire of tax-and business-law provisions,
excepting you gave us your explicit permission to use your data for further purposes.
By enrolling for our newsletter your name and e-mail-address
will be used for own advertising-purposes until you check out from our newsletter.

Transfer of individual-related data, credit-worthiness-check

Transfer of individual-related data to one of our service-partner happens if its necessary for the delivery.
We give your payment data to the authorized bank for the liquidation of the payment.

We will check your credit-worthiness if we go in advance.
Your protectable interests will be considered.

A transfer to any other people will not take place.

Use of cookies

A cookie will be used by calling certain pages to make your order in our online-shop possible. A cookie is a small text-file which will be canceled after 30 days automatically from your computer. This file is evidence to use certain applications, for example our shopping cart-system.

Data protection

Your individual-related data will be, coded via SSL 128-bit, transfered by internet.
We save our website and other systems via technical and organizationally arrangements against damage, demolition, access, change or circulation of your data by unauthorized people. The access to your sales account is possible only
by entering your personal password. You should attend your access data always carefully and close the browser if you finish the communication with us, especially when you share the computer with someone else.

Right of access to personal data

You have the right of information free of charge about your saved data and the right of correction, blocking or canceling of these data.

Cancellation of acceptance

You issued explicit the following acceptances during the order process. We would like to inform you, that it is always possible to cancel your acceptance for the future.

Opening a sales account

I accept by opening a sales account that stock data ( name, address, e-mail, phonenumber and with separate acception: bank data) and other data ( e-mail-address, password) will be saved in my sales account.
By this way it is possible to check in and order by using my e-mail-address and password without giving the whole data again. This acception can be canceled any time for the future by sending an eMail to  info@neontrends.de" with a request to cancel my sales account.

Permission for e-mail-advertisement

I would like to receive interesting offers via e-mail regular. My e-mail-address will not be transfered to other companys. The acception to use my e-mail-address for advertising purposes can be canceled any time for the future by cancelling the link ,,check out
by the end of the newsletter or by cancelling my e-mail-address in the newsletter area of the shop.

Contact person for data protection

If you have any questions about the inquiry, handling or using of your individual-related data, information, correction, blocking or canceling of data and cancellation of acceptance please contact:

 

Marketing FF, Uferstr.8
03172 Guben Germany

Conclusion of the contract

The demonstration of the products in the online-shop is not a judicial committing offer, it is just a request to order.
All offers are considered to be
,, as long as the items are in stock, accept there is a notice at the product which says anything different.
Mistakes are reserved.

By pressing the button send order by the end of the order process you give a committing order of all the items which are in your shopping cart at that time.
The contract will be realized with our delivery-mail or with delivery of the items.

Order-process

It is possible to lead the order in german or english language.

Point of payment



Paypal / Moneybookers Creditcard payment
We will charge your creditcard after sending your order.

cash on delivery
You will pay cash by the delivery-service when you receive your order. 2 ¤ will be extra charged from the parcel service DHL.

Prepayment Bank
You have to pay to our bank account, before we deliver your order.

Shipments and shipping fees for Germany


Within the Federal Republic of shipping with DPD Express takes place at no extra charge or by DHL. The shipping fees depend on the weight of the shipment, in the respective offers, you can see the shipping cost, respectively. For shipments of multiple items, we charge no additional charge in item Combined Shipping (if a mixed packing is possible, except bulky goods).
 
 
Shipments and shipping charges worldwide

The company marketing FF ship goods basically only insured at your own risk abroad. The shipping costs depend on the weight of the shipment in the auctions, you can see the shipping costs. For deliveries of several articles we strive with the packing together in combined shipping,
Otherwise, you receive a message.


Delivery time

After receipt of your payment your order within 24 hours (weekdays) is abandoned. Delivery is guaranteed within the Federal Republic within 3 working days (except island guaranteed 5 business days), but usually already within 1 to 2 business days. We handle shipments worldwide via DHL, DPD or UPS. The delivery time is a maximum of 18 days eg Japan, USA. Within Europe, the delivery time depending on the country between 3-9 working days eg England, France, Austria.


Return of goods


Each delivery of goods is an invoice and possibly a merchandise return form / return form. Please leave the bill evl. with a personal note in the package. Otherwise, the return can evl. are not assigned.
You can return, for example, return it by DHL.


Goods exchange
 
If an item does not meet your expectations, the company marketing FF offers its customers a voluntary return policy. You can select the items to be exchanged freely, redelivery is carried out for customers from Germany free (The conditions can be found on the exchange of goods receipt). Please note that the item has to be replaced the same price, if necessary, an additional payment is required.


Reviews


We appreciate any positive feedback and ask for an objective and fair assessment tax. Please rate only what is in our area of ​​responsibility. For example, we can not help it if you do not like or the shipping costs appear to you to up the goods. We supply for B at cost price without spending a single penny for the packaging material or so staff employed to calculate. Should we make a mistake, please send us an email and we will repair it to your satisfaction.

Privacy Policy

Redemption: More information
Revocation Withdrawal You have the right to cancel it within 14 days without giving reasons this contract. The cancellation period is 14 days from the date on which you have taken or a third party named by you, which is not carrier, possession of the goods or has. However, the goods will be delivered in several lots or pieces, the withdrawal period starts from the date of the last installment or the last piece have taken possession of you, or a representative of your third party, other than the carrier or has. In the case of a contract for more of the goods you have ordered within a single order and delivered separately, the withdrawal period shall begin from the day on which you, or a representative of your third party who is not the carrier, the last item in have taken possession or has. To exercise your right of cancellation, you should us (Marketing FF, Fröhlich, Ufer Straße 8, D-03172 Guben, Tel: 03561-685565, Fax: 03561-685571, Email:info@neontrends.de info@neontrends.de by a clear statement (eg, a consigned by post mail, fax or email) of your decision to withdraw from this contract, inform. It can sure use the attached model withdrawal form which is not mandatory, however. You bear the direct cost of returning the product (s). The revocation period it is sufficient that the send. effects of withdrawal If you withdraw notification of the exercise of the right of withdrawal before the withdrawal deadline this contract, we give you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that You have chosen a different method of delivery than the offered by us expensive type of standard delivery) immediately and reimbursed no later than fourteen days from the date on which the notification is received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will charge a fee for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier. You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the period of fourteen days. You bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods, if the deterioration in value is due to a not necessary to ascertain the nature, characteristics and functioning of the goods dealing with them.
Model withdrawal form if you want to revoke the contract, then please fill out this form and send it back. - On Marketing FF, Fröhlich, Uferstraße 8, D-03172 Guben Germany Fax: 03561-685571 Email: info@neontrends.de - hereby give notice that (s) I / we (*) from my / us (*) concluded contract number on sale of the following goods (*) / provision of the following services (*) - Appointed on (*): / received on (*) - name of the / consumer (s) (with message on paper) - Date ______________________________ ( *) Delete as applicable





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